Privacy Policy
Last updated: 13 June 2026
This Privacy Policy applies to SYrentX (the mobile application com.syrentx.app on Google Play and the website syrentx.com).
Overview
This Privacy Policy explains how your personal data is collected, used, and protected when you use the SYrentX platform. Our aim is to process your data in a minimal, transparent way while giving you a safe experience.
By using SYrentX, you agree to the data practices described in this policy.
Data We Collect
We collect only what we need to run and improve SYrentX. Broadly, the data we process falls into the following groups:
- Account information: name, email, verified phone number, profile details, and your preferred language/region.
- Listing information: titles, descriptions, prices, categories, photos, and location details that you voluntarily submit.
- Usage data: which screens you visit, basic interactions, performance/error signals, and aggregated analytics metrics.
- Communication data: support requests, feedback you send us, and where necessary, metadata about in-app conversations.
- Device data: device identifiers used for push notifications, app stability, and fraud prevention.
How We Use Your Data
We use the data we collect only for legitimate, clearly defined purposes:
- To provide the service and operate your account (sign-in, listing creation, messaging, etc.).
- To keep the platform secure, detect abuse or fraud risks, and protect our systems.
- To improve the product, monitor performance, and debug technical issues.
- To contact you about your account, important changes, or to answer support requests you initiate.
- To send push notifications you have opted into (for example, new messages).
Cookies & Similar Technologies
When you access SYrentX via a browser, we may use cookies or similar technologies to remember your session, store your preferences, and run basic analytics.
You can restrict or disable cookies in your browser settings. Some parts of SYrentX may not function correctly if cookies are heavily limited.
Advertising
SYrentX displays third-party advertisements to help fund the service.
- Website: we may show ads served by Google AdSense. Google and its partners may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising at Google Ads Settings.
- Android app: we show ads served by Google AdMob, including banner and native ad formats. AdMob may collect device identifiers and usage signals as described in Google's Privacy Policy.
We do not sell your personal data to advertisers. Ad partners receive only the data needed to serve and measure ads, under their own privacy policies.
Data Sharing & Storage
We do not sell your personal data to third parties. We share data only in the following situations:
- Service providers: trusted infrastructure, storage, notification, analytics, or advertising providers who help us operate SYrentX, under contractual safeguards.
- Legal obligations: when we must respond to valid, lawful requests from competent authorities or enforce our legal rights.
- Safety: when reasonably necessary to protect users, public safety, or the integrity of SYrentX.
Data may be stored on servers located in different countries. Retention periods are limited to what is required by law or legitimate business needs.
Your Rights
Depending on your jurisdiction, you may have rights over your personal data, such as:
- The right to access and review the main information we hold about you.
- The right to request corrections to inaccurate or incomplete data.
- The right to request deletion of your account and related personal data, subject to legal retention requirements.
- The right to raise questions or complaints regarding how we process your data.
Children
SYrentX is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children.
Contact
If you have questions about this Privacy Policy or our data practices, contact us at support@syrentx.com.